Where can I find information on error types and how to fix them?

The Daily Backup Report will specify the cause of any error(s) and a link to the appropriate Knowledge Base article on how to resolve them. If you need assistance to complete any of the error resolution steps, our support team is available at support@esilo.com.

Common causes of errors include files locked by the operating system or in-use applications, large file sizes in excess 64GB, invalid permissions, or invalid system characters in file names.